Here is an email from Frans from when I had to replace my first leathers when I totaled my bike last August. This is typical of all correspondance I have ever received from him.
My letter...
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Thank you so much for your phone call in regards to my order as well as sending out this email a day early.
Gloves
Looking at your catalog pages found at the link you supplied (thank you), the T-Age gloves that I wish to purchase would be model 021B (the middle pair). I measured my hand across the knuckles and get 8 inches as the measurement. As I stated on the phone, the RR gloves in size medium seemed to fit well.
Protectors
What is the actual difference between the Backspace 2 and the Bap8/9? The BAP8/9 appears to provide more coverage of the neck and tailbone as well as offering wider armor panels. You stated that the Backspace 1/2/3 offers the honeycomb interior which lightens the weight of the product; is this the only advantage? I am looking for the most coverage/protection as my recent crash involved myself sliding into a guardrail back first at about 15-20mph. The armor supplied in the Flash 2 was adequate but I have to think that if the impact had been 6 inches higher it would have hit my spine. Dainese apparel is not common in my area so I have never seen either of these protectors in person only on the Internet.
Pants
What is the benefit of the P217 pants over the P103 pants? Do the pre-moulded composite protectors offer better fit/protection than the standard composite protectors?
Jacket
On the phone I stated that I would prefer the yellow shoulder armor over the black in the Flash 2 jacket. Thinking about my gear as a whole, The T-Age gloves have the black carbon armor and my current full boots have the same armor on the shin plates. I think I would rather have the black armor on the shoulders now, sorry to be of trouble. I believe you said you do not expect to get the Flash 2 jackets in black with the black armor until the end of September. This is fine with me as I am unable to ride currently from injuries sustained to my left shoulder in the crash.
Sizing
In regards to the jacket and pant sizing, I originally wore a size 50 in both. The jacket was slightly loose in the chest and upper arms. The pants fit well in the calves but were slightly loose in the seat, thighs and waist. I know the leathers are supposed to offer a snug fit but I am concerned that if I drop down to a size 48 that some areas will be too tight and well as too short (sleeves and legs). Currently I wear only a t-shirt and boxers under the leathers but as the weather turns colder I will most likely wear thicker undergarments. I guess it is a trade-off isn’t it? Given the measurements supplied to you in my order, will a size 48 in both items be too tight fitting for sport riding?
Thank you for taking the time to go over my order with me and answering the numerous questions I am now writing back to you with. I learned of
http://www.dainese.be from a number of individuals on esport.sportbikes.com and have heard nothing but good things about your place of business. Your phone call and email have only gone to prove the good things spoken of you. I will be sure to pass on the word to my friends when they are in the market for motorcycle apparel.
John
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His reply...
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Hi John,
If a size medium in the RR gloves were the right size, then a medium in the T-Age glove should be OK.
We have the color 021B in stock and the glove is put aside for you.
Concerning the back protector, the level of safety of the Back Space models is higher then the old BAP models.
This Back Space model is also the model used now by the Grand-Prix pilots. The Back Space models have also a
higher impact resistance, due to the honeycomb structure.
The protections used in the P.217 model are Techno protections. (the same as they use in the Flash 2 jacket).
These protections have the highest level of protection. ( a level 3 times higher then required here in Europe to achieve the E-label)
The big advance of this 'Techno' protectors is that the protectors, what ever happens in case of a fall, always stay at the right place and can not move to a place were you loose protection.
Concerning the size of the pants, do you wear a size 31 or 32 in a casual jeans ?
I wear a size 31 in a casual jeans and in the P.103 pants, I have a size 48 and in the P.217 pants a size 46.
The Flash 2 jackets (now with black carbon and black stiches) are indeed normally comming out of production end of this month, beginning of October.
Concerning the sizing, for the jacket you indeed often have to find a compensation between use in summertime (only T-shirt undrneat the jacket) or driving in colder periods (with some thicker clothing under the jacket).
Did you already use your jacket and pants for a longer period or did you buy them recently ? As you probably know, leather can enlarge after wearing it for a time uptill 10 %.
I hope my explanation help you a little bit further, please give me an answer to the few questions I asked, so we can help you to pick out the right size.
Thanks for making publicity for our shop and website.
Hear you soon.
Frans
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~ It's weird, usually when you place an order over the internet you recieve the goods as requested. Not so with Frans. He receives your order over the internet and reviews it against your measurements supplied and sizes ordered then against his stock. He will then
phone you <font color=red>
from Belgium</font color=red> to go over your order and cover any areas he feels attention needs brought to. He then emails you a confirmation of your order from the phone call and with your final confirmation of goods to order he will ship the items to you. Yes it delays the order process as opposed to blindly shipping what you have requested
BUT this method has to drastically cut down on the number of returns due to improper sized articles. I have never run across a business that takes this much time and patient to get the customer the proper goods than I have of Frans. He is a spectacular person to deal with. I made sure to send him a photo of myself in my Dainese gear to which he replied back...
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A beautifull bike with beautifull (and safe) motorcycle clothing. The perfect match for a lot of pleasure. Thanks for the picture.
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